> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upmeet.me/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> How billing works with UpMeet

<Frame type="glass">
  <img src="https://mintcdn.com/upmeet/XMpnk6wQuvYWNOhh/images/2023/stripe-billing.svg?fit=max&auto=format&n=XMpnk6wQuvYWNOhh&q=85&s=7b465f78b9c575cefc49c9f3537b0df5" width="1504" height="754" data-path="images/2023/stripe-billing.svg" />
</Frame>

## Overview

We make billing management simple and secure. We use [Stripe](https://stripe.com/) for payment processing.

## Accessing your billing portal

1. Head over to your user dashboard at [dashboard.upmeet.me](https://dashboard.upmeet.me) and sign in.
2. Press "Billing" in the top right hand corner, this will take you to our secure billing portal where it has your email and will send a confirmation email.
3. Press the link in the email you'll see a screen like the first image at the start of the page.
4. From here you can perform a range of actions.

### Cancelling your plan

Once you're in the billing portal press "Cancel Plan" and continue the flow. If you have any issues email us at [team@upmeet.me](mailto:team@upmeet.me) **before** your next billing date or another cycle will be charged.

### Switching your plan

Currently you have to email our team at [team@upmeet.me](mailto:team@upmeet.me) who will manually change your plan with your consent. We plan on changing this soon. You may also be subject to a check to see if the change is being requested by yourself in form of email or address.

### Accessing Invoices

In the billing portal you can access all finalised invoices. If there is anything wrong with the invoice please reach out.

## Have a different question?

We're all ears! Please email us at [team@upmeet.me](mailto:team@upmeet.me) with any questions you have.
