We use a service called Cohere (https://cohere.ai) this powers Nova Answer feature whilst summaries also use this service the transcription of the call is done by us.
You can learn more about Cohere’s “Responsible Use” at https://docs.cohere.ai/docs/responsible-use
UpMeet uses transcription for our AI Summaries and Captions features this records people who have their microphones on and we use this for the designated feature, UpMeet never see’s the transcriptions or recordings.